What payment methods do we accept?
Almost all major credit cards (Visa, Mastercard, American Express). You can also pay by PayPal, check, or money order. Please make sure that when entering credit card information that your Exact Billing Address is the one that your credit card company has for your account. If you need another method of payment please contact us, orders@axentgraphic.com
How long before my shirts are shipped?
Your shirt will be shipped between 7-15 days. This may seem like a while to some of you, but to ensure high quality we need the time. Screen printing is a very labor intensive process in which for every shirt and every design we need to set up the screens, do a test print, make sure everything is lined up correctly, and make sure the ink color is correct. After the shirt is printed, we need to clean it all up and start the process with another shirt. If we did each shirt as they came in, we would spend all our time set up instead of printing.
We offer U.S. Postal Service Priority Mail which usually takes between 2-5 business days to deliver (and starts at $5). Express Mail can be made which will take 1-2 days or overnight (which starts at $19). We will ship to most countries, but if your country is not provided on the checkout page please contact us at orders@axentgraphic.com.
Our shirts are made of the highest quality and the best printing method, screen printing. We don’t cut corners by using iron designs which will make image quality and washability suffer. Our screen printing method ensures the highest quality and best print, every time.
What about the shirts?
Our shirts are made of the highest quality and are never irregulars or seconds. We use 100% 6.1 oz. Hanes Beefy-T or 6.1 oz. Gildan Ultra Cotton. Since they are 100% cotton they may shrink a half a size.
Our sizing chart is as follows:
(Size / Chest Dimension)
Small / 34-36”
Medium / 38-40”
Large / 42-44”
XL / 46-48”
XXL / 50-52”
Can I return a shirt?
Of course, 100% satisfaction is guaranteed and if it isn’t we will gladly exchange it for another shirt or give you your money back. These shirts need to be unwashed/unworn and be within 30 days of delivery. Please contact us at orders@axentgraphic.com for a return authorization (this number must be on the package you are returning). We do not refund shipping costs and the buyer pays all shipping on exchanges.
Do you sell shirts wholesale or on a link exchange?
Yes, if you are a retailer that would like a pricelist or if u would like to link us to your site and earn some cash please contact us at orders@axentgraphic.com
What if I have a shirt idea?
We are currently in the works of setting up a designer program in which you will be able to win cash and shirts for your ideas! Please contact us at orders@axentgraphic.com if you have any ideas you think deserve to go on a shirt!
How to contact us:
Email is the best way for service and we can be reached at orders@axentgraphic.com
We will get back to you within 24 hours, or if you would like to call us at 216.362.7560
